Terms of Service

Last Updated: 08/14/2024

1. Introduction

1.1 Agreement Overview
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and watermelonwarriors.io (“Company,” “we,” “us,” or “our”). By accessing or using our website, application, or services (collectively, the “Platform”), you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

1.2 Services Provided
watermelonwarriors.io processes and sells telephone hardware and software, including subscriber identity modules (SIMs) for cellular and internet connectivity on mobile devices. Our Stripe-secured platform allows customers to purchase various quantities of hardware or software for mobile phones. We follow up with individual customers via email.

1.3 Updates to Terms
We may update these Terms from time to time to reflect changes in our services, technology, or legal requirements. Any changes will be effective immediately upon posting on the Platform. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.

2. Customer Service Contact Details

For any inquiries, issues, or support, you can reach us through the following channels:

• Email: support@watermelonwarriors.io
• Phone: ‪(872) 222-8835‬

Our support team is available Monday through Friday, from 9:00 AM to 5:00 PM CST. We strive to respond to all inquiries within 24 hours. Please include as much detail as possible in your communication to help us assist you efficiently.

3. Purchase and Payment

3.1 Secure Transactions
All transactions on watermelonwarriors.io are securely processed through our Stripe account. Customers can purchase various quantities of telephone hardware and software, with follow-up communication conducted via email.

3.2 Order Confirmation
Upon successful payment, you will receive an email confirmation of your order. Please ensure that all order details are correct. If you notice any discrepancies, please contact us immediately at support@watermelonwarriors.io.

4. Refund and Dispute Policy

4.1 Refund Eligibility
Refunds are available for hardware and software purchases that have not been used, activated, or viewed. Requests must be made within 24 hours of purchase.

4.2 How to Request a Refund
To request a refund, contact us at support@watermelonwarriors.io with your order details and a description of the issue. Our team will review your request and respond within 24 hours. If approved, refunds will be processed back to the original payment method.

4.3 Dispute Resolution
If you believe there has been an error with your purchase, or if you are unsatisfied with our services, please contact us immediately. We are committed to resolving disputes fairly and promptly.

5. Cancellation Policy

5.1 Digital Products
Due to the instant nature of digital products, cancellations are only possible if the product has not yet been accessed, activated, or viewed. If your order is pending and you wish to cancel, please contact us immediately at support@watermelonwarriors.io. Once the product has been accessed, viewed, or activated, it cannot be canceled or refunded.

5.2 Donations
Donations made through watermelonwarriors.io are typically non-refundable once processed. However, if a donation was made in error, please contact us within 24 hours of the transaction. We will review the request and may offer a cancellation or refund based on the specific circumstances.

6. Legal or Export Restrictions

watermelonwarriors.io complies with all relevant legal and export regulations. Our digital products and services are designed to be used in compliance with the laws of the user’s jurisdiction. Users are responsible for ensuring that their use of our services complies with local laws, including any restrictions on the export or use of digital products.

6.1 Export Restrictions
Certain countries may have restrictions on the use or activation of digital products like SIMs. It is the user’s responsibility to ensure that the product can be legally used in their country. watermelonwarriors.io does not assume any responsibility for legal issues arising from the use of our products in restricted regions.

7. Terms and Conditions of Promotions

7.1 Promotion Period
Promotions are only valid during the specified promotional period and cannot be applied retroactively to previous purchases.

7.2 Non-Transferable
Promotions are non-transferable and cannot be exchanged for cash or any other product or service.

7.3 Combination of Offers
Promotions cannot be combined with other offers, discounts, or promotions unless explicitly stated.

7.4 Eligibility
To qualify for a promotion, users must meet the specific criteria outlined in the promotion’s terms. This may include, but is not limited to, making a minimum purchase, using a specific payment method, or being a first-time customer.

7.5 Modification or Cancellation
watermelonwarriors.io reserves the right to modify or cancel any promotion at any time without prior notice. In the event of a promotion being canceled, any purchases made using the promotion before the cancellation will be honored.

7.6 Misuse of Promotions
Any misuse of promotions, including but not limited to creating fake accounts or engaging in fraudulent activities, may result in the cancellation of the promotion, reversal of any benefits received, and potential suspension of the user’s account.

8. Privacy Policy

8.1 Information We Collect
We collect personal information you provide directly to us, such as your name, email, billing information, and payment details. We also collect information related to your usage of our services, including your IP address, browser type, and interactions with our website.

8.2 Use of Information
We use your information to process transactions, provide customer service, and improve our services. We may also use your information to communicate with you about promotions, updates, and other relevant information related to watermelonwarriors.io.

8.3 Sharing Information
We do not share your personal information with third parties, except as necessary to provide our services or comply with legal obligations. This may include sharing information with payment processors like Stripe or with legal authorities when required by law.

8.4 Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

8.5 Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@watermelonwarriors.io. We will respond to your request within a reasonable timeframe.

8.6 Cookies and Tracking
We use cookies to improve your experience on our site. Cookies are small data files stored on your device that help us recognize repeat visitors and improve the functionality of our website. You can manage your cookie preferences through your browser settings.

8.7 International Data Transfers
Your data may be transferred to and processed in countries outside of your jurisdiction, where data protection laws may differ. By using our services, you consent to the transfer of your data to these countries.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located within Wisconsin for the purpose of litigating all such claims or disputes.

10. Contact Information

If you have any questions or concerns about these Terms, our Privacy Policy, or any other aspect of our services, please contact us at:

• Email: support@watermelonwarriors.io
• Phone: ‪(872) 222-8835‬